2019 Going beyond the lobby to discover the stories of the UK's first ever luxury hotel. This bastion of British hospitality has been welcoming guests for 130 years. No request is too big and no detail too small - as some of the tricks of their trade are revealed. Also, the keys to The Savoy's success both past and present are uncovered, charting its renovation in the most expensive hotel `facelift' in history, in the hope that this most famous, and traditional, of hotels can continue to thrive. Show / Game show 2019, Director: Stephanie Seabrook